Fulfillment and Shipping Policy for The Nutrition HQ

At The Nutrition HQ, our aim is to provide you with a seamless experience from purchase to delivery. This policy outlines our procedures and guidelines regarding the fulfillment and shipping of our products and services.

 

Products and Services

Our offerings include:

 

1. Nutrition Plans: These are digital products delivered instantly via email upon purchase.

2. Supplements: Physical products shipped to your designated address.

3. Online Courses: Access provided through email and our website upon successful payment.

Delivery Time

Nutrition Plans and Online Courses: These are delivered instantly to your registered email after successful payment.

 

Supplements: Orders are typically processed within 1-2 business days. Shipping times vary based on location but generally, you can expect your order to arrive within 5-7 business days for domestic orders and 10-15 business days for international orders.

 

Shipping Charges

Shipping charges for supplements will be calculated at checkout based on your location. We offer free shipping for orders over $75 within the United States. International shipping rates apply for orders outside the United States.

 

Cancellation and Returns Policy

Nutrition Plans and Online Courses: Due to the digital nature of these products, all sales are final, and cancellations or returns are not possible after delivery.

 

Supplements: You may cancel your order within 24 hours of placement. If you're not satisfied with your product, we accept returns within 30 days of receipt. The product must be unopened and in its original condition. Please contact our customer support to initiate the return process.

 

Shipping Restrictions

Please note that we cannot ship supplements to P.O. Box addresses. Some countries may have restrictions or require additional fees for importing supplements. It's the customer's responsibility to check local customs regulations.

 

Order Tracking and Support

Once your order is shipped, you will receive an email with tracking information. If you have any questions or need further assistance, please contact our customer support at support@thenutritionhq.com.

 

Benefits of Our Fulfillment and Shipping Policy

We pride ourselves in our efficient fulfillment process and reliable shipping. We understand the importance of receiving your nutrition plans, supplements, and course access promptly and smoothly. That's why we've streamlined our process to ensure quick delivery times and easy tracking of your orders.

 

Thank you for choosing The Nutrition HQ. We appreciate your business and look forward to helping you reach your nutrition goals.

 

Last updated: [9/15/2023]

 

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